Frequently Asked Questions

7kf.org FAQ (Frequently Asked Questions)

1. How long does it take to deliver my purchased product?

7kf.org uses a 24-hour automatic delivery system, usually with instant delivery.
In some cases, due to network delay or special issues, delivery may take 3–10 minutes.

After payment:

• The key will be automatically sent to your email
• Or you can log in to the member panel: “My Orders”
• Download the key anytime for instant access

2. Is account quality guaranteed?

To ensure high-quality service:

• All accounts are regularly checked and verified
• Strict control of account survival rate and stability
• Each account is deleted immediately after sale
• Ensures uniqueness and security (no reselling)

3. Can I refund or exchange if I buy the wrong product?

Due to the nature of digital goods, no refunds or exchanges after delivery.

Reason:

• Once delivered, the key is considered used/issued
• It cannot be safely resold or recovered
• To protect all customers, refunds are not supported

4. What if I encounter a product quality issue?

For non-human-caused issues, replacement is available:

• Contact Telegram support
• Provide order number + screenshot
• Example: 7KF20260220233617983842017*****

Support will assist with quick resolution or replacement.

5. How to distinguish account, password, and 2FA?

Format:
Account ---- Password ---- 2FA Code

Example:
vinggghvu----MiDuL865a10----IZRSHBM6Q4BMTTOM6OCQ2Z5REP5TYNOM

Explanation:

• vinggghvu = account
• ---- = separator (for readability only)
• MiDuL865a10 = password
• 2FA code (uppercase letters + numbers) = 2FA generator key

👉 Please refer to the 2FA tutorial for usage instructions.

6. Customer service working hours

Support available:
Daily 09:00 AM – 24:00 AM

Fast and effective assistance guaranteed.